Get in Touch With Us
Got a question about something you read on dgtap.co.uk, spotted an error, or want to suggest a brand we should look at? This page explains how to reach the team behind Non Gamstop Casinos and what kind of enquiries we can actually help with.
How to Reach the Team
Email is the best way to get in touch. Write to us at [email protected] and we will aim to reply within two working days. If your message is urgent — for example, a correction that affects a live ranking — please say so in the subject line.
A short outline of what you need helps us route your message to the right person. Include the page you are referring to, the brand name if relevant, and any screenshots if you are flagging an issue with an offer or a link.
What We Can Help With
- Questions about our reviews — If anything in our coverage of Betmica, Kikibet, Betninja or any other listed brand needs clarifying, ask us directly.
- Bonus and terms queries — Welcome offers and free spins packages change, and wagering conditions can shift too. If a figure looks out of date, tell us and we will check it.
- Corrections — We work to keep editorial ratings, offer details and comparison tables current. If you spot something that no longer matches what a casino is actually offering, we want to know.
- Suggestions for coverage — If there's a brand, payment method or topic — such as how self-exclusion schemes work alongside overseas-licensed sites — that you think deserves a closer look, let us know.
- General feedback — Positive or critical, feedback from readers directly shapes what we prioritise next.
What This Page Is Not For
We are an independent comparison site, not a casino operator. We cannot process withdrawals, resolve account disputes, verify your identity documents or access your player account at any of the sites listed on dgtap.co.uk. Those matters sit with the casino's own support team, reachable through the live chat or help section on their site.
Similarly, if you are dealing with a self-exclusion order and have questions about how it applies to you, that is a matter for the scheme itself or an independent support service, not something we can advise on individually. Our guide to the best non Gamstop casinos covers how these sites operate more generally, which may answer some background questions before you contact us.
How We Handle Your Message
Every email is read by a person on our editorial team — we don't rely on automated replies to close out enquiries. Once we've looked into your question, we will follow up directly. During busier periods a reply may take a little longer than two working days, but we do get back to everyone.
If your message relates to a factual correction, we will check it against the source (usually the operator's own terms page) before making any change, and we will let you know either way.
Before You Write In
A few quick checks can save time on both sides:
- If your question is about how a specific bonus works, check the terms listed beside the offer on our site first — minimum deposits, wagering requirements and expiry dates are usually the sticking point.
- If you're comparing brands, our ranked list of non Gamstop casinos covers payment methods, game ranges and how each site was rated.
- If it's an account-specific issue, go to the casino's own support channel — they hold the account data we don't.
Playing Responsibly
Non Gamstop Casinos is intended for readers aged 18 and over. If you are reaching out with a concern about your own gambling habits or those of someone close to you, please mention this clearly in your message. We are not a support service ourselves, but we can point you towards independent organisations that are.